Privacy Policy

The Kreative Catering is a Sydney catering business operating from our kitchen in Rosebery. We cater weddings, corporate events, private parties and public events, and we take enquiries and quote requests through this website. This policy applies to information collected through the site and through enquiries that come to us from it.

We collect the information you give us when you complete the quote or enquiry form on this site. That includes:

• Full name
• Phone number
• Email address
• Event type
• Event date
• Start and end time
• Number of guests
• Venue or location
• Package selection and any add-ons
• Dietary requirements and special requests
• Any other details you choose to include in the free-text notes field

We only collect the information we need to answer your enquiry and quote your event. You are not required to give us anything beyond that.

We use the information you provide to:

• Respond to your enquiry and prepare your quote
• Confirm and manage bookings, including menu, staffing and delivery details
• Communicate with you about your event before, during and after the day
• Understand how the site is used so we can improve it
• Meet our legal, tax and record-keeping obligations

We do not send marketing emails or promotional messages without your consent. If you do opt in, you can ask us to stop at any time.

Enquiry details are held in our business systems and email, and access is limited to the people who need it to quote and run your event. We take reasonable steps to protect that information from loss, misuse and unauthorised access, and we keep it only as long as we need it for your event or to meet our legal obligations. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

We do not sell, trade or rent your personal information. We may share it in limited circumstances:

• With our staff and contracted chefs, service and delivery teams working on your event
• With your venue, where details need to be confirmed to deliver the catering
• With service providers who support our business, such as email, hosting and payment providers
• Where we are required or permitted to do so by law

This site may use cookies and similar technology to keep the site working properly and to collect general, non-identifying information about how pages are used. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended if you do.

Our site links to third-party sites, including our social media pages. We are not responsible for the content or privacy practices of those sites, and we suggest you read their own privacy policies before providing them with information.

You can ask us to:

• Access the personal information we hold about you
• Correct information that is inaccurate or out of date
• Delete your information, where we are not required to keep it
• Withdraw your consent to us contacting you

To make a request, email info@thekreativecatering.com.au and we will respond within a reasonable time. We may need to confirm your identity before acting on the request.

We may update this policy from time to time to reflect changes in how we work or what the law requires. The current version will always be published on this page, with the date it was last updated shown at the top.

If you have a question about this policy or about how we handle your information, please get in touch and we will help.